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students' area : policies
inclement weather & snow
In the wintertime months, snow may be an issue especially with students traveling from distances further away from our studio. Though sympathetic to travel issues, classes will always be held on snow and inclement weather days unless our studio is closed. Please allow for more travel time on inclement days as typically the MTA and taxi services do run slower. Any class cancellation will be made by email by 2:00pm on the day of class, if there is no such cancellation, you can assume that class will be held as planned. If you have to miss your lesson, please keep in mind that your course was designed with an included private lesson that you may used for extra study or to make up a missed class, to schedule the lesson, please visit this page.
cancellation, absence & withdrawal
If you have missed class(es) or are dropping out of class, there is no refund of tuition or forwarding of tuition to another class. Lateral shifts are sometimes possible if two identical classes are running simultaneously and there is a vacancy. If you are missing a few consecutive lessons, it is recommended to schedule a private lesson to stay up to date with your class.
Because classes are kept small with limited enrollment, and that there are administrative and physical costs, there is a cancellation policy. If you need to cancel your enrollment, you may do so up until 2 weeks before the first class with a $40 penalty, that is, if you paid $100, $60 will be returned to you. If you are canceling inside of 2 weeks prior to the first class, or after classes have started, your entire fee paid will be forfeit if your place in the class is not filled. Please consider that if you enroll, your place in class is saved for you - this policy is in place to keep small classes going and on budget even in the unfortunate event a student can't attend.
"do-over" : retaking a class
If you have missed a lot of classes or taken time off and wish to review a previous class (for which you have remitted full tuition), you will qualify for discounted tuition towards retaking a class - total tuition for all classes with private lesson will be $219 (a $50 discount off regular tuition). If you wish to keep or rent an instrument, this additional fee must be paid in full to cover time that is not covered by your current rental payment. Simply sign up for the class you wish to retake and make any rental fee.
Especially today, as the workplace or other concerns will make demands on students that occasionally or permanently take them from classes, there is a trend of students needing to miss or withdraw from class. Though sympathetic to this climate, please realize that when one enrolls in a class, one has taken a place in that class. It is not the fault of this program if a student is unable to attend. Some students after missing classes ask to take space in an identical class at a later date at no expense as they have "paid already". Yes, one may have paid, however one has paid for the class as promised in the current bulletin - one has not paid for future classes or private lessons, etc. Classes have limited enrollment to keep instruction at a high and healthy level and, in essence, taking a place in both a current class and a future class is simply taking a place in two classes. Though reasons behind withdrawal from a class are understandable and sometimes compelling, it is not the policy of this program to provide special accommodation to students who miss or discontinue class for any reason.
Now with that said, it is a foremost goal of this program to teach music and enhance the community, and to that aim, please be sympathetic to the concrete need to stay on budget to be able to offer this program in Manhattan. This program simply cannot afford to refund student tuition for missed classes or withdrawal without a significant increase in overall tuition.
class credit
If you have applied for, and received, any sort of class credit, please be aware that this credit will have to be utilized within 6 months of issuance or else it is forfeit. All credits are also null should this program be moved or terminate.
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